Credential(s) Offered
Industry certification, Measurable Skill Gain Leading to a Credential, Measurable Skill Gain Leading to Employment
Method of Delivery
Online, e-learning, or distance learning
When offered
Daytime Hours, Evening Hours, Weekends
Instructional Program (CIP)
Description
This workforce program prepares participants for entry-level IT jobs that install, configure, secure, and troubleshoot laptops/desktops, mobile devices, peripherals, operating systems, AI tools, and networks. Students learn mobile devices, networking, hardware, virtualization & cloud, troubleshooting, operating systems, security, operational procedure and AI fundamentals. Training emphasizes performance-based, scenario-driven practice.
A free laptop is provided to all students.
Graduates will be able to:
- Install, configure, and maintain laptops, desktops, mobile devices, printers, and peripherals.
- Set up and support SOHO wired/wireless networks (IP addressing, ports/protocols, Wi-Fi, VPN, router/AP configuration).
- Troubleshoot hardware, software, and connectivity using structured methodologies and diagnostic tools.
- Implement and explain virtualization and basic cloud concepts in client environments.
- Apply cybersecurity fundamentals (least privilege, authentication, encryption, malware prevention, secure wireless).
- Administer and troubleshoot Windows, macOS, Linux, ChromeOS, and mobile OS features (installations, updates, CLI/GUI tools).
- Follow professional communication, documentation/ticketing, safety, ESD/environmental disposal, backup & recovery best practices.
- Apply AI essentials and fundamentals for use in the workplace.
Details
Program Length (Weeks)
18
Hours
180
Entrance Requirements
High School Diploma or Equivalent
School
WIOA Approved Program
Yes
Training Location(s)
1001 S. Main St, Suite 600, Kalispell, Montana
Name of Credential
CompTIA A+ Certification
Type of financial aid offered or have access to
Institutional Scholarships
Refund Policy
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
Yes - Computing Technology Industry Association
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
In-State Tuition
$7,000.00
Out-of-State/District Tuition
$7,000.00
Total In-State Program Cost
$7,000.00
Total Out-of-State Program Cost
$7,000.00
