Credential(s) Offered
Measurable Skill Gain Leading to Employment
Method of Delivery
Online, e-learning, or distance learning
When offered
Daytime Hours
Instructional Program (CIP)
Description
In this two-day course participants will engage in intensive and interactive sessions that will enhance their leadership skill set. Each session will provide direct instruction by an experienced instructor with a background in supervision and management. In addition, the sessions will provide the opportunity for participants to share their experiences, concerns, and questions to draw upon the instructor’s and group’s collective knowledge base.
While it is beneficial to have already attended Leadership Institute: Essentials for Supervisors, it is not required.
Course Outline
Lesson 1: Stress Management
- Positive and negative aspects of stress
- Identifying personal stress triggers and responses
- Mitigating stress and building resilience
Lesson 2: Emotional Intelligence (EQ)
- Understanding the components of EQ
- The benefits of EQ in the workplace
- Practicing personal and social EQ in the workplace
Lesson 3: Difficult Conversations
- Identifying types of difficult conversations
- Strategies and steps for handling difficult conversations
- Conversation self-management
- Staying safe
Lesson 4: Managing Difficult People
- Asking yourself the right questions
- Understanding the causes of behaviors
- Selecting the appropriate actions
Lesson 5: Diversity, Equity, Inclusion & Belonging
- Defining and understanding what these terms (and related terms) mean
- Identifying personal and systemic barriers to DEI&B in the workplace
- Contributing to a culture of DEI&B
Lesson 6: Coaching
- Developing a coaching relationship
- Effective coaching skills and behaviors
- Establishing objectives, expectations, and goals
- Monitoring and evaluating performance
- The Coaching Model and coaching strategies
Lesson 7: Delegation
- Why we don’t delegate but should
- Delegation as employee development
- The delegation process
- Situational leadership model
- Deciding what you can and cannot delegate
Details
Program Length (Weeks)
1
Hours
16
Entrance Requirements
None
School
WIOA Approved Program
Yes
Training Location(s)
21 Gregory Drive, #3, South Burlington, Vermont
Local WIB
00 - Vermont Workforce Investment Area
Name of Credential
Professional Development
Type of financial aid offered or have access to
Eligible for WIOA funds.
Refund Policy
Notify us five or more business days before your class to do so without penalty. Cancellations made less than five days before your class will incur a $50 cancellation fee. Cancellations made less than 24 hours before the class starting time will incur a cancellation fee equal to the cost of the class. You may register to take the class for free the next time it runs.
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
No
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
In-State Tuition
$695.00
Total In-State Program Cost
$695.00
