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Emotional Intelligence

Training Program

Credential(s) Offered

Measurable Skill Gain Leading to Employment

Method of Delivery

Online, e-learning, or distance learning

When offered

Daytime Hours

Instructional Program (CIP)

Basic Skills and Developmental/Remedial Education, General. 320101

Description

It was once believed that intelligence was the metric that would determine a person’s success in the workplace. Intelligence matters because it contributes to your ability to do your job. But intelligence is not the best indicator of whether or not you’ll succeed. Your ability to understand and manage your own emotions, and get along well with others, has at least as much impact on your performance and effectiveness as intelligence. In this course, you’ll explore strategies to increase your awareness of your emotions, develop your ability to manage your emotions, and improve your social skills.


Course Objective:


In this course, you will explore the concept of emotional intelligence.


You will:



  • Identify the components of emotional intelligence and recognize how emotional intelligence benefits organizations.

  • Assess and develop your personal emotional intelligence competencies.

  • Assess and develop your social emotional intelligence competencies.

  • Practice emotional intelligence in common workplace scenarios.


Course Outline

Lesson 1: Recognizing the Benefits of Emotional Intelligence



  • Define Emotional Intelligence

  • Recognize EQ’s Impact on Work Experience


Lesson 2: Increasing Your Personal Emotional Intelligence in the Workplace



  • Develop Your Level of Self-Awareness

  • Develop Your Self-Regulation Skills

  • Develop Your Motivation


Lesson 3: Increasing Your Social Emotional Intelligence in the Workplace



  • Develop Your Empathy

  • Develop Your Social Skills


Lesson 4: Practicing Emotional Intelligence in the Workplace



  • Practice Emotionally Intelligent Leadership

  • Build an Emotionally Intelligent Team

  • Manage Change

  • Manage Conflict

  • Coach for Performance

Details

Program Length (Weeks)

1

Hours

8

Entrance Requirements

None

School

Vermont Panurgy

WIOA Approved Program

Yes

Training Location(s)

21 Gregory Drive, #3, South Burlington, Vermont

Local WIB

00 - Vermont Workforce Investment Area

Name of Credential

Professional Development

Type of financial aid offered or have access to

Eligible for WIOA funds.

Refund Policy

Notify us five or more business days before your class to do so without penalty. Cancellations made less than five days before your class will incur a $50 cancellation fee.  Cancellations made less than 24 hours before the class starting time will incur a cancellation fee equal to the cost of the class. You may register to take the class for free the next time it runs.

Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?

No

Is this proposed curriculum considered a nontraditional program of training services for women?

No

Is this proposed curriculum considered a nontraditional program of training services for men?

No

Cost Items

In-State Tuition

$325.00

Total In-State Program Cost

$325.00

Demand Occupation(s)

11-3012.00Administrative Services Managers
$0.00 per hour

Provider Status

Approved

Address

21 Gregory Drive, #3, South Burlington, Vermont 05403

Phone Number

(866) 876-1999

Web Address

https://

Last Updated

Oct 27, 2025

Created

Oct 15, 2025

Renewal

Oct 27, 2026

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