Credential(s) Offered
Industry certification, Employment, Measurable Skill Gain Leading to a Credential, Measurable Skill Gain Leading to Employment
Method of Delivery
Hybrid or blended
When offered
Daytime Hours, Evening Hours, Weekends, Other
Instructional Program (CIP)
Description
This program prepares learners for entry-level IT support roles by combining technical troubleshooting skills with customer service expertise. It emphasizes modern operating systems, cybersecurity basics, and help desk tools to support efficient issue resolution and strong end-user experiences.
Some applicable core coursework may include: Windows 11 Essential Training, IT Support Technician - Advanced, CompTIA Tech+ (FC0-U71) Certification Prep, Introduction to Cybersecurity (Part 1), Zendesk Customer Service Professional Certification Prep + Exam
Details
Program Length (Weeks)
14
Hours
350
Entrance Requirements
High School Diploma or Equivalent
School
Visible Edge Inc dba Visible Edge Institute
WIOA Approved Program
Yes
Training Location(s)
38 Technology Way, Nashua, New Hampshire
Name of Credential
Microsoft Windows 10 Certification & Microsoft Windows Managing Modern Desktops, with others available.
Type of financial aid offered or have access to
Monthly payment plans and student loans available for qualified candidates.
Refund Policy
Our policy can be viewed here:
visible-edge.com/wp-content/uploads/2025/04/Ve-I-Catalog-Certificate-Program-2025-R1-1-HiRes.pdf
Is the proposed curriculum currently certified by an accrediting agency or similar national standardization program?
No
Is this proposed curriculum considered a nontraditional program of training services for women?
No
Is this proposed curriculum considered a nontraditional program of training services for men?
No
Cost Items
In-State Tuition
$7,000.00 Includes all required materials.
Out-of-State/District Tuition
$7,000.00 Includes all required materials.
Total In-State Program Cost
$7,000.00
Total Out-of-State Program Cost
$7,000.00
