at Shaw's Supermarkets in Berlin, Vermont, United States
Job Description
The Deli Clerk is responsible for waiting on and servicing customers at the Deli service
counter. He/she is responsible for following the customer satisfaction behaviors, to
include being friendly, responsive, knowledgeable and passionate. This includes the use
of slicers and entering PLUs manually into the scales. He/she is responsible for
packaging product in plastic bags when necessary. Product is handed directly to the
customer across the counter. He/she must have excellent customer service skills, as they
are usually working one on one with customers. He/she must also fill products into the
service case, self-service cases, and other display areas and may take down product at
night. Deli clerks also do preparation of food products including both cold and hot foods
as well as cooked and uncooked foods. He/she must maintain product quality by
reviewing codes and rotating product. He/she must maintain the deli area in a
clean/sanitary and visually appealing manner.
