Administrative Services Coordinator II

at State of Vermont in Waterbury, Vermont, United States

Job Description

The Administrative Services & Operations Team at DVHA is currently seeking an experienced dynamic administrative professional to join our team. Have the work/life balance you need with a Monday-Friday schedule and a supportive work environment. 12 paid state holidays, in addition to a robust benefits package.
 
The primary function of the Administrative Services Coordinator II role is to work within a team of administrative professionals to provide executive level customer service support for the department. This requires a high degree of confidentiality and the ability to work well under pressure with various competing priorities. The ideal candidate will have strong communication, organization, and attention to detail.  

Responsibilities include:
·    Onboarding/Offboarding staff.
·    Workstation Set Up and maintain equipment.
·    Technology Support: Configuring VOIP phones, fax services and soft clients.
·    Badge and Cellphone Management
·    Copier Management
·    Maintaining key documents for the department such as tracking sheets, floor plans and organization charts.
·    Distributing communications involving onboarding, offboarding announcements,
·    Processing mail
·    Answering main phone line and transferring calls to appropriate contacts
·    Entering help-desk tickets and user account requests
·    TEMP Invoice Review and Tracking
·    LINC Coordinator
 
Candidates should be competent in the following areas:
Excellent communication skills utilizing diverse modes of communication that convey clear and concise understanding to various audiences
 Ability to hold self and others accountable to meet commitments and shared goals
Strong customer focus through building relationships and providing customer-centric solutions
Subject matter expert in MS office, particularly Teams, OneDrive, Excel, Visio and SharePoint
Strong attention to detail.
 
Mission: 
The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service. 
 
Diversity, Equity, and Inclusion: 
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here. 

Our State: 
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies.  We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

This is a hybrid position with weekly in office presence required.

Work is performed in a standard office setting.