at Northeast Kingdom Human Services in St. Johnsbury, Vermont, United States
Job Description
IT Support Assistant
The IT Support Assistant is a developmental and operational support position that performs structured, supervised Information Technology tasks such as equipment preparation, inventory, organization, recycling, basic workstation setup, and documented project assistance. The role is designed to provide useful department capacity and practical exposure to technology.
Duties & Responsibilities
- Unbox, inspect, clean, label, organize, store, and prepare computers, monitors, peripherals, phones, cables, adapters, and other technology equipment.
- Prepare equipment for deployment, return, storage, recycling, trade-in, or disposal according to documented procedures.
- Assist with basic workstation setup, including monitors, docks, keyboards, mice, power connections, cable management, and other non-privileged setup tasks under direction.
- Organize equipment rooms, shelves, cables, supplies, spare devices, packaging materials, and recycling areas.
- Assist with inventory audits, equipment counts, labeling projects, device refreshes, office moves, onboarding preparation, and other defined IT projects.
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