at The Tree House Hardwoods & Millshop in South Burlington, Vermont, United States
Job Description
Summary of Position
The Tree House Hardwoods & Millshop is a retailer of hardwood lumber, plywood and other related items, along with a milling operation in which we make custom butcherblock countertops, wood parts, mouldings, trim and other custom projects. This is an entry level position in which you will be assisting in the operations of our retail lumber store, including servicing customers, organizing and maintaining displays, restocking materials and cleaning.
Duties & Responsibilities
- Provide excellent service to customers from the point they enter the store to closing the sale (using Quickbooks POS). Display a genuine interest in them/their work, using a relationship based approach encouraging return visits, future purchases and positive word-of-mouth promotion.
- Answer and respond to customer phone inquiries for basic store, service and product information, again with excellent relationship based customer service.
- Assist in receiving inventory deliveries, including unloading material (with use of forklift) and restocking displays in the store.
- Ensure the store and merchandise displayed are clean and organized.
- Deliver orders to customers using company supplied vehicles, mostly in and around Chittenden County.
