DCF Records Coordinator

at State of Vermont in Waterbury, Vermont, United States

Job Description

DCF Family Services is recruiting for a DCF Records Coordinator to join our team. This position is responsible for managing and responding to requests from the public for DCF records under Act 173 including receiving, routing, and replying to communications related to Act 173 and internal records requests.  While this position is with DCF Family Services Central Office in Waterbury, it will primarily work out of the VSARA office in Middlesex.

Work is performed in a standard office setting or remotely as approved by supervisor

May be required to lift boxes 20 to 30 pounds

Record content reviewed will include regular exposure to child abuse or neglect investigations, injury photographs, abuse or neglect intake reports, police reports, medical exams, and stories of traumatic events. The successful employee must be resilient and able to cope with routine exposure to secondary trauma.

Communications with traumatized people making records requests should be expected