DCF Quality Control Specialist

at State of Vermont in Waterbury, Vermont, United States

Job Description

The Child Development Division (CDD)'s Child Care Financial Assistance Program seeks an individual with knowledge of program integrity practices as applied to public assistance programs. This position is responsible for resolving data match information, reviewing fraud referrals, and auditing vendor documents to determine if sufficient grounds exist for payment recovery. Duties include secondary payroll approval, fraud investigations, analysis of provider attendance and preparing written reports on findings. Previous experience in the methods and techniques of investigation and the ability to train others is preferred. This position requires conducting in-person investigations and travel throughout Vermont. Successful candidates will have strong data analysis, computer, and writing skills. Someone who is self-motivated and can work both independently and collaboratively with other program integrity staff would be a great fit for this position. 

CDD is housed in the Waterbury State Office Complex (WSOC).  This is a hybrid position allowing for some remote work.  The Child Care Financial Assistance Program team and CDD also hold additional in-person meetings and team events in Waterbury. A successful candidate should have a reliable way to get to Waterbury as needed for these activities.

Duties are performed in a variety of settings including district offices and clients` homes. Considerable travel may be required and incumbents may be required to use either a state-provided vehicle or a private means of transportation. Incumbents may encounter reluctance or resistance from clients or other individuals in providing necessary information. Incumbents must be able to work within tight time limits and under considerable stress while dealing with hostile/angry clients.