Quality Management System Systems Lead

at Hazelett Strip-Casting Corp in Colchester, Vermont, United States

Job Description

POSITION OVERVIEW:

The Quality Management System (QMS) Systems Lead is responsible for leading, maintaining, and continuously improving Hazelett’s Quality Management System to ensure compliance with ISO 9001:2015 and applicable customer, regulatory, and internal requirements. This role serves as the organizational owner of the QMS, working cross-functionally with all departments to promote process discipline, risk-based thinking, and continual improvement. The QMS Systems Lead has no direct reports but exercises significant influence across the organization.

WHAT WILL YOU DO:

Quality Management System Leadership

· Lead and maintain the company’s ISO 9001:2015 compliant Quality Management System, ensuring alignment with business objectives and operational needs.

· Interpret and apply ISO 9001:2015 requirements across the organization, ensuring consistent understanding and implementation. 

· Coordinate and support external certification, surveillance, and recertification audits, serving as the primary point of contact with registrars. 

· Ensure documented information is established, implemented, maintained, and controlled in accordance with ISO requirements. 

· Act as the management representative for the QMS, ensuring system integrity and effectiveness.

· Plan, coordinate, and facilitate management review activities, including preparation of inputs, documentation of outputs, and follow up on assigned actions.

Internal Quality Management

· Develop process control plans including statistical requirements.

· Develop gauges and fixtures needed for proper inspection.

· Define and execute first article inspections.

Internal Auditing

· Develop and maintain the internal audit program, including audit schedules, auditor qualification, and audit execution. 

· Plan, conduct, and/or coordinate internal audits to verify QMS conformity and effectiveness. 

· Ensure timely documentation of audit results and follow-up on audit findings. 

Corrective Action and Risk Management

· Lead the corrective and preventive action (CA) process, ensuring effective root cause analysis and sustainable corrective actions. 

· Promote and support risk-based thinking through identification, evaluation, and mitigation of process and system risks. 

· Monitor the effectiveness of corrective actions and ensure closure. 

Supplier Quality Management

· Maintain and oversee the supplier quality program in alignment with ISO 9001:2015 requirements. 

· Establish and maintain criteria for supplier selection, evaluation, reevaluation, and monitoring. 

· Support supplier qualification activities, including quality system assessments and risk evaluations as required. 

· Review and analyze supplier performance metrics, including quality, delivery, and responsiveness, and work with suppliers to address deficiencies. 

· Coordinate and support supplier corrective actions, ensuring effective root cause analysis and verification of corrective action effectiveness. 

· Collaborate with Purchasing, Engineering, and Operations to ensure supplier quality requirements are defined, communicated, and maintained. 

Incoming Inspection

· Oversee the incoming inspection process for purchased materials and components. Establish inspection criteria, train inspection personnel, and collaborate with engineering and procurement to address supplier quality issues.

Training and Awareness 

· Ensure QMS-related training, awareness, and competency requirements are defined and met. 

· Provide guidance and training to employees on QMS requirements, procedures, and best practices. 

Metrics and Reporting

· Develop, monitor, and report QMS performance metrics, including audit results, nonconformities, corrective actions, supplier performance, and key process indicators. 

· Analyze trends and present data-driven insights to leadership to support decision-making.