at The University of Vermont Medical Center in South Burlington, Vermont, United States
Job Description
Serves as the primary liaison between providers, clinical leaders, operational teams, and the contracting department. Ensures provider understanding of payer contracts, payment methodologies, operational requirements, and value-based performance expectations.
Reports To: Payer Contracting, Policy & Regulatory Counsel
Key Responsibilities
Provider Engagement
* Build relationships with providers.
* Educate providers regarding contractual requirements and reimbursement methodologies.
Contract Performance Support
* Assist providers with contract-related issues.
* Coordinate escalation of payer operational concerns.
Operational Collaboration
* Partner with revenue cycle and finance.
* Support implementation of contract changes affecting providers.
* Facilitate provider feedback into contracting strategy.
Education & Communication
* Develop provider-facing educational materials.
* Lead presentations regarding contracting policy, disputes/resolutions.
* Ensure awareness of payer policy changes.
Qualifications
* Bachelor's degree required.
* 5+ years healthcare operations, contracting, provider relations, or managed care experience.
* Strong facilitation and relationship management skills.
* Excellent communication and presentation abilities.
The University of Vermont Health Network is an Equal Opportunity Employer.
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