at Polycor in Graniteville, Vermont, United States
Job Description
Rock of Ages, a division of Polycor, is looking for a highly motivated, results-oriented Inside Sales Representative to join our team. Reporting to the Director of North American Memorial Sales, this position offers a clear path for development into Outside Sales.
The successful candidate will begin in an inside sales role to build a strong foundation in our products, customers, estimating tools, and sales processes, before gradually transitioning into a field-based role with increased direct customer engagement. Initially, this position is office-based to provide hands-on training and close collaboration with the sales and operations teams.
We are seeking a motivated, customer-focused professional who enjoys learning and building relationships. The ideal candidate is organized, proactive, and confident communicating with diverse stakeholders. They show adaptability, curiosity, and a strong desire to grow into an outside sales role. This individual thrives in a collaborative environment while remaining accountable for performance and results.
Duties include, but are not limited to:
- Support U.S. customers with quotations, pricing, and product guidance.
- Learn the full product portfolio, applications, and estimating tools.
- Prepare complete and accurate orders and submit them to the order entry team.
- Resolve discrepancies prior to submission to ensure efficient processing.
- Work closely with Outside Sales, Operations, Customer Service, and Order Entry teams.
- Gradually build customer relationships and identify growth opportunities.
- Participate in customer visits and required trade shows as needed.
- Perform other duties as requested, directed, or assigned.
