at Champlain Valley Equipment in Saint Albans, Vermont, United States
Job Description
Are you mechanically inclined, have an agricultural background, or have experience working at a dealership or in a parts department? If so, you might be a great fit for our open Parts Counter Person position!
We are a busy agricultural, recreational and light construction equipment dealership seeking a reliable and highly motivated parts counter person for our St. Albans, Vermont store.
Duties include, but not limited to:
- customer parts sales in person and over the phone
- parts order processing
- in-store merchandising
- cycle counting
Must haves include:
- ability to think independently
- good communication skills
- excellent customer service skills
- proficiency with computers
Experience in parts is preferred. This position is full time, with some Saturdays required. Health insurance, 401k, performance-based bonuses, clothing allowance, and other benefits provided. Pay commensurate with experience.
Please send resume.
Job tasks that can be expected as a parts counter person:
· Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
· Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
· Receive and fill telephone orders for parts.
· Fill customer orders from stock.
· Prepare sales slips or sales contracts.
· Receive payment or obtain credit authorization.
· Take inventory of stock.
· Advise customers on substitution or modification of parts when identical replacements are not available.
· Examine returned parts for defects, and exchange defective parts or refund money.
· Mark and store parts in stockrooms according to prearranged systems.
· Discuss use and features of various parts, based on knowledge of machines or equipment.
· Demonstrate equipment to customers and explain functioning of equipment.
· Place new merchandise on display.
· Measure parts, using precision measuring instruments, to determine whether similar parts may be machined to required sizes.
Experience and License Requirements- Customer Service
- Parts
