AOT District Administrative & Technical Assistant IV

at State of Vermont in Barre, Vermont, United States

Job Description

The Agency of Transportation is seeking a District Administrative & Technical Assistant. This position will work in an office setting in the Capital Region at the Berlin office. Occasional travel to regional garages will be required to assist with computer replacement, repair, and other related duties.

This position is responsible for providing clerical and technical assistance, including opening and distributing mail, processing payroll, processing project/program related invoice payments, answering phone inquiries from the public, assisting users in computer operations and device troubleshooting, assisting with installation of hardware and software, and providing help/training to users with the VAMIS program. This position also serves as back up support to administrative personnel and provides office coverage in their absence. Strong customer service skills are required, as well as the ability to learn, use, and train others with computer programs.

This is not a remote position, and work will take place within the Berlin, VT office.

Duties are performed in a standard office setting. Some maintenance work on assigned equipment may be necessary. Frequent field trips to district garages to provide training to new users may be anticipated. Considerable interaction with co-workers and computer support staff is anticipated. Some pressure from deadlines may occur.