at Burke Mountain Resort/Bear Den Operations Co in East Burke, Vermont, United States
Job Description
Burke Mountain is seeking a dynamic and detail-oriented Conference Services Manager to plan and execute exceptional group meetings, conferences, and special events. This role serves as a key liaison between the sales team and hotel operations, ensuring seamless coordination and outstanding guest experiences from initial contract through event completion.
Event Planning & Execution:
* Coordinate all group logistics from contract signing through final departure
* Prepare detailed event resumes, banquet event orders (BEOs), and rooming lists with accuracy
* Oversee on-site event execution, proactively resolving operational or weather-related challenges
* Conduct site inspections and lead pre-convention meetings with clients and internal teams
Revenue & Financial Management:
* Identify upselling opportunities for food, beverage, audiovisual services, and seasonal resort activities
* Review and approve final group billing statements prior to client departure
* Forecast group revenue and maintain historical data to support future bookings
Collaboration & Communication:
* Partner closely with culinary, banquet, front desk, and ski operations teams
* Communicate group details, VIP needs, and schedule changes on a daily basis
* Coordinate with third-party vendors for rentals, décor, and entertainment services
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Job Posting:
1378399
Posted On:
Jun 26, 2026
Updated On:
Jun 26, 2026
