at Burke Mountain Resort/Bear Den Operations Co in East Burke, Vermont, United States
Job Description
What You’ll Do:
As the first face guests see, you’ll deliver exceptional hospitality while keeping operations running smoothly:
* Greet and register arriving guests, creating a welcoming and memorable first impression
* Handle check-ins, check-outs, reservations, and room assignments with accuracy
* Provide knowledgeable recommendations about resort amenities, activities, and services
* Answer questions, resolve concerns, and turn challenges into positive guest experiences
* Prepare welcome packets and coordinate details for individual and group arrivals
* Process payments, balance transactions, and maintain billing accuracy
* Collaborate with multiple departments to ensure seamless guest experiences
* Maintain a clean, organized, and professional front desk and lobby environment
To view full details and how to apply, please login or create a Job Seeker account