at Arlington Inn & Spa in Arlington, Vermont, United States
Job Description
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Guest Check-In/Check-Out: Process arrivals and departures, collect keys, and provide information about amenities, local attractions, and services.
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Reservations & Scheduling: Manage booking systems, confirm reservations, and handle last-minute changes.
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Communication Hub: Relay guest needs to kitchen, housekeeping, maintenance, and the innkeeper.
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Information & Assistance: Answer guest inquiries about policies, room availability, and local recommendations.
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Breakfast Service Support: assist with breakfast service by coordinating with kitchen staff, preparing coffee/tea, and serving guests.
- Problem Resolution: Address guest concerns promptly and professionally.
