Senior Process and Performance Analyst

at State of Vermont in Waterbury, Vermont, United States

Job Description

The Economic Services Division (ESD) is responsible for the administration of benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont.  

ESD is seeking a skilled professional to join our Data Team. The successful candidate will be responsible for delivering comprehensive data analysis, reporting, and research expertise across the Division. The Sr. Process and Performance Analyst will work with program staff and stakeholders to understand reporting needs, analyze data and present findings that support program operations and decision-making, and manage mandated reporting activities and ensure data quality and accuracy.

Key Responsibilities
•    Lead analysis of large, complex datasets. 
•    Develop reports, dashboards, and visualizations. 
•    Support strategic planning and performance measurement. 
•    Support staff on data collection, management, analytics, and visualization. 
•    Establish standards and best practices. 
•    Work with internal departments, external partners, and federal/state agencies. 
•    Presents data internally as well as to other Agency of Human Services departments,   external stakeholders, legislators, and community partners

Duties are performed primarily in a standard office setting. Occasional travel may be required. The role involves intensive interaction with division officials who may advocate strongly for their programs. Required recommendations may be difficult because of competing interest and limited resources. Some work outside of normal office hours may be required.