Administrative Services Technician IV - Limited Service

at State of Vermont in Montpelier, Vermont, United States

Job Description

The Human Services Board is currently seeking a new Administrative Services Technician IV to provide support to our team. This position is based at our main office in Montpelier, VT. The Human Services Board receives, schedules and hears appeals from certain programs within the Agency of Human Services. This position mainlyprovides high level clerical support - including appeal intake, editing memoranda and recommended orders, drafting form letters and hearing notices, filing, copying, mailing, and having phone/email contact with the public/appellants, administrative staff, and hearing officers. You will have frequent contact with members of the public, board members, and attorneys.
Ideal candidates for this position will have some experience working in a law office or similar environment and strong editing and proofreading skills. You should also be a strong communicator, both over the phone and in writing. Good computer skills and familiarity with MS Outlook email and calendaring, as well as a working knowledge of MS Word and Excel, are needed. The Board's case management system runs on a Salesforce platform; while this position requires becoming familiar with this system, previous experience with Salesforce is not required.
This position reports directly to our Legal Hearing & Support Specialist and will work closely with other staff as well. The position is based on-site but with some potential for partial remote work.

Work is performed in a standard office setting.