Department of Vermont Health Access Quality and Program Specialist

at State of Vermont in Waterbury, Vermont, United States

Job Description

Provide professional level knowledge and skills related to risk and quality management activities at the Department of Vermont Health Access (DVHA). DVHA's Risk & Quality Management Unit (RQM) is looking for a Quality & Program Specialist committed to working cross-departmentally on quality assessment and performance improvement activities. The RQM Unit takes a pro-active approach to regulatory preparedness and strives to create a culture of continuous quality improvement within Vermont's Medicaid Program. We conduct risk assessments, coordinate compliance audits, use data to inform decisions about our performance, and help staff improve results when indicated.

The Quality & Program Specialist Position has the following responsibilities:

• Work collaboratively with internal and external partners.
• Analyze complex federal standards and evaluate current work against them.
• Maintain data visualization tools and contribute to DVHA's performance accountability platform.
• Support annual performance measure and survey production cycles.
• Coordinate improvement projects as assigned.
• Manage and/or support work groups.

The ideal candidate will have strong interpersonal and organizational skills and be comfortable communicating clearly both orally and in writing. 
Moderate to advanced skills in Word and Excel and experience with continuous quality improvement concepts are preferred.
state holidays, in addition to a robust benefits package.

Mission:
The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion:
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies.  We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

Work is performed in a standard office setting.  Work involves regular interaction with departmental leadership. Some work outside of normal office hours may be required.