Permanent Supportive Housing Case Manager

at State of Vermont in Waterbury, Vermont, United States

Job Description

The Permanent Supportive Housing Case Manager will play a crucial role in the State's Permanent Supportive Housing Assistance Medicaid Program.  Responsibilities will include assessment and eligibility determination, service authorization, and comprehensive care coordination. This position will be part of a small, dynamic team dedicated to collaborating with community-based service providers to address homelessness in Vermont.  

Primary responsibilities include, but are not limited to:

• Eligibility and Assessment: Determine eligibility for program services; conduct whole-person assessments of need, collaborate with participants to co-create person-centered care plans, and conduct annual reviews to assess progress.
• Medicaid Support: Assist with accessing and renewals for Medicaid.
• Service Coordination: Coordinate services with local contracted providers, ensuring that all plans and services align with participants' needs and priorities.  Work collaboratively and behind the scenes with providers to deliver effective support.
• Team-Based Care Coordination: Refers to and collaborates with a range of providers including, but not limited to, Designated Agencies, Preferred Providers, Primary Care Physicians, and the VT Chronic Care Initiative, utilizing the Team-Based Care model. 
• Quality Assurance: Engage in quality assurance and management activities, including site visits, case reviews, and other monitoring activities to ensure program adherence. 

You Bring: 

• A strong commitment to housing first principles, trauma-informed care, and strengths-based relationships.
• Proficiency in recognizing and addressing health needs including mental health, substance use, complex physical health concerns, delays in cognitive development, and activities of daily living assistance. 
• Familiarity with housing and homeless systems of care, evidence-based and emerging practices in human services and housing, and federal rules and regulations (HUD/Medicaid). 
• Excellent communication skills and the ability to establish and maintain effective working relationships. 
• Keen attention to detail and the ability to thrive in a fast-paced environment.
• Advanced proficiency with technology and the ability to quickly learn new platforms and databases. 
• Ability to perform job duties within the framework of the four key practices of the Agency of Human Services: customer service, holistic service, strengths-based relationships and results orientation. 

What We Offer:

• A supportive, passionate team 
• Remote and flexible work schedules 
• 12 paid holidays, plus sick and vacation time
• Excellent, health, dental, and vision insurance for employees and their families.
• Retirement plans, including a pension
• Parental leave for all new parents, including adoptions
• Working with a staff who is dedicated to supporting children and families, including your own.
• Competitive salary range: $30.92/per hour - $48.48/per hour.

Although the full salary range for this position is provided, new hires typically start at the salary range minimum and move through the pay steps over time.

Work is performed primarily in an office setting and in a variety of field situations.  Private means of transportation should be available since travel to field sites will be required.