at Northeast Kingdom Human Services in St. Johnsbury, Vermont, United States
Job Description
Summary
Northeast Kingdom Human Services (NKHS) is seeking a dedicated and experienced Adult Outpatient Program Manager to coordinate and oversee clinical services for adults receiving outpatient mental health and substance use support. In this leadership role, you will work closely with a multidisciplinary team and serve as a key connection between staff, clients, community resources and community partners.
You will lead and support a committed team of counselors, case managers, care coordinators, and peer support specialists. Together, you’ll provide advocacy, education, referrals, and care management to clients in the Northeast Kingdom — ensuring that each person receives individualized, compassionate, and comprehensive care.
Position Highlights
- This role is in-person and deeply relational. It offers the chance to make a direct impact in people’s lives — not through remote or transactional work for a large for-profit system, but through human-centered care in a tight-knit community.
- You’ll also join an exceptionally supportive and flexible team, where you're encouraged to explore your own professional interests and growth. With the Adult Outpatient Program expanding, this is an exciting opportunity to help shape its future and be a part of building something meaningful.
- Supportive Culture: Work with a collaborative, values-driven team that prioritizes mutual respect, shared learning, and encouragement.
- Flexibility & Growth: Shape your role around your strengths and interests while pursuing ongoing professional development.
- Opportunity to Lead: Be part of a growing program and help define its vision and impact alongside dedicated colleagues.
Key Responsibilities
- Coordinate care across internal teams and community providers.
- Provide clinical supervision to counselors and case managers.
- Support quality and utilization management efforts including peer review, outcome tracking, and client feedback.
- Manage a small clinical caseload.
- Promote a supportive, recovery-oriented team environment rooted in client-centered care.
