at RuralEdge in Saint Johnsbury, Vermont, United States
Job Description
The Compliance Assistant is responsible for providing administrative support to the compliance team comprised of the Director of Compliance and two Compliance specialists. This full-time position requires professionalism, discretion, and the ability to work independently. The ideal candidate is detail oriented, communicative and can multi-task effectively.
Essential Duties and Responsibilities
- Prepare recertification packages for mailing and sending notices to tenants.
- Prepare and mail letters to potential tenants for available units and monitor responses.
- Meet with residents/applicants to obtain signatures on certification/recertification paperwork as needed.
- Sending third-party verifications, regularly checking for outstanding paperwork and following up on it being returned, and also following up with agencies/individuals to ensure verifications are received in a timely manner.
- Gather information from applicants (bank statements, ID’s, tax returns, paystubs, medical bills, etc.) as necessary to assist with the preparation of Tenant/Applicant Income Certifications.
- Prepare and send annual utility releases and liaise with utility companies to obtain annual usage.
- Manage RuralEdge’s waitlists purges and updates.
- Provide back up assistance to the Main Office Administrative Assistant with processing rental application intakes for approval denial or incomplete applications.
- Provide backup to the Main Office Administrative Assistant during absences to answer telephones and route calls to the appropriate party using a cloud-based phone system.
- Interact with staff, residents and the general public in a professional, respectful, courteous manner.
- Comply with all company directives on personnel, accounting, purchasing and maintenance.
- Participate in assigned activities in support of RuralEdge & Property Management Division’s mission and goals.
- Pursue a variety of marketing efforts, including mailings, fliers, social media, on-line and print advertising.
Qualifications
- Two (2) year degree or equivalent work experience; minimum of 1 year of clerical or administrative support experience is preferred.
- Strong verbal and written communication skills
- Demonstrated ability to handle confidential information with discretion
- Excellent organizational skills and attention to detail.
- High degree of proficiency in Microsoft Office (Word, Excel, Outlook, Publisher) and cloud based systems
- Self motivated with the ability to learn quickly and independently
- Ability to work cooperatively, effectively, and efficiently with a diverse group of people in a team environment; ability to multi-task; position requires professional conduct at all times.
- Ability to travel for job performance; possession of a valid driver’s license, a good driving record, and automobile insurance per State of Vermont.
