at Champlain College in Burlington, Vermont, United States
Job Description
Admissions Operations Coordinator
The Admissions Operations Coordinator plays a crucial role in ensuring the smooth and efficient processing of student applications. This position is responsible for managing application documents, communicating with stakeholders, maintaining inventory, and providing excellent customer service. An essential job responsibility is student worker supervision, training, and management.
Key Responsibilities:
Application Processing
- Manage document processing using Perceptive Content software.
- Process and match application documents (transcripts, test scores, etc.).
- Communicate with applicants, schools, and stakeholders to obtain required documents.
- Audit applicant files for completion and accuracy.
- Manage Slideroom portfolio submissions, including faculty access and updates.
Student Worker Management
- Recruit, hire, train, and provide professional development for student workers.
- Create and manage student worker schedules.
- Develop and maintain training materials and documentation.
- Monitor student worker performance and provide feedback.
- Serve as a liaison between Operations and Student Ambassadors.
Inventory Management and Print Piece Mailings
- Manage Canvas inventory system, re-order supplies and manage the physical inventory.
- Coordinate publication inventory and movement between campuses.
- Create and maintain print mail process flows, including letter templates and reports.
- Organize and fulfill weekly print mail jobs.
- Collaborate with Marketing to track print mail communications.
Other Duties
- Support on-campus event check-in (may include weekends/evenings).
- Provide exceptional customer service to prospective students and families.
- Perform duplicate record auditing and resolution in TargetX/Salesforce.
- Provide coverage for other operations staff as needed.
Requirements:
- Bachelor's degree preferred.
- Supervisory experience preferred.
- Experience in admissions or higher education is a plus.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in Google Suite and database systems.
- Experience with Salesforce or similar software is a plus.
Working Arrangements:
- Full-time (37.5 hours/week), on-campus position based at our main campus in Burlington, VT
- Standard business hours Monday through Friday (8:30am-5:00pm) with occasional evening and weekend hours for orientation sessions, campus events, and student support activities
- Position requires regular interaction with students, faculty, and staff across campus departments
- Comfortable office environment with extensive computer use and ability to maintain confidentiality in student-centered work
Compensation & Benefits:
- Annual Salary: $44,000
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Comprehensive Benefits Package:
- Health Coverage: Medical, dental, and vision insurance with HSA and FSA options
- Time off: 16 paid holidays plus generous accrual of paid vacation, sick and personal leave
- Retirement: 403(b) plan with employer matching contribution
- Education: Tuition benefits for employees and family members
- Wellness: Gym discount and Wellness programs with up to $300 annual incentives
- Security: Short-term and long-term disability coverage, plus life insurance
- Other Perks: Employee Assistance Program (EAP) with counseling services, access to employee discounts and local/national benefit programs
Application Instructions:
To apply, please follow the link below and submit the following application materials:
- Resume/CV
- Cover Letter addressing the desired qualifications and how your experiences contribute to the academic excellence and inclusive community at Champlain College.
The College seeks candidates who can enhance its mission through their work, life experiences, service, teaching, or research. Please include specific examples of how you would contribute to these efforts in your Cover Letter.
To streamline our hiring process and ensure fairness for all candidates, we manage all recruitment communications through our online application system. Please do not call regarding your application status. We'll reach out directly if we'd like to schedule an interview.
The successful completion of a criminal background check is required as a condition of employment.
Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees.
Champlain College is committed to fostering an inclusive and welcoming community. We believe that bringing together individuals with different backgrounds, perspectives, and experiences enriches education and strengthens our community. At Champlain, all members are valued as individuals and respected for their unique contributions.
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About Us:
Founded in 1878, Champlain College is a small, private, not-for-profit college in Burlington, Vermont overlooking Lake Champlain and the Adirondack mountains. Its career-driven approach to higher education prepares students for professional life from their very first semester. For the fifth year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" 2020 regional rankings and ranked #9 on The Princeton Review's "2025 Top Schools for Game Design."
To apply, visit https://champlain-ibumjb.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/3
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