Program Technician II

at State of Vermont in Bennington, Vermont, United States

Job Description

The Vermont Department of Health Bennington District Office is seeking a highly organized and enthusiastic individual to serve as our full-time Program Technician II. The right candidate will join an interdisciplinary team of public health professionals that is focused on making a positive impact on the health and well-being of communities in Bennington County, Vermont.

The position primarily provides administrative support to the Supplemental Nutrition Program for Women, Infants, and Children (WIC), and the ideal candidate will work closely with WIC staff to complete administrative activities that support WIC participants receiving program benefits. Accuracy, timeliness, and a team approach are critical. The Program Technician II position requires attention to detail and the ability to move seamlessly among various tasks with regular interruptions. 

This position is responsible for office management duties such as ordering supplies, sending mail, managing the district office shared email and fax, records management, photocopying, and supporting the onboarding of district office staff.

The position also serves as the face of the Bennington District Office--via phone, email, and face-to-face encounters with the public, stores that offer WIC foods, community agencies, and staff. Stellar internal and external customer service skills are required, which include providing culturally sensitive and inclusive services. Maintaining a calm demeanor in stressful situations is key to success in this position. The Program Technician II should also understand and recognize the importance of adhering to federal and state guidelines. The Program Technician II position is not eligible for remote work.

The Division of Local Health's vision and mission is to preserve and improve the equitable social, economic, and environmental conditions necessary to attain the highest level of health and well-being for all, thus ensuring healthy Vermonters and healthy communities.  To this end, the Division of Local Health is committed to fostering a diverse, inclusive, and welcoming environment that respects and celebrates every person's strength, assets, and values.  The Division of Local Health is committed to leading organizational change efforts that address avoidable inequities and injustices as we work towards the elimination of health and health care disparities.  

   
MISSION - Promote the physical, mental, and social well-being of people in Vermont by advancing equity, protecting against disease and injury, and preparing for health emergencies. 

VISION - All people and communities in Vermont have equitable opportunities to achieve their highest level of health and well-being.    

VALUES 

• Equity: We aim to center health justice and address racism and all forms of oppression in our programs and policies, our approach to collaboration, and how we build and nurture our workforce.     

• Collaboration: We engage with staff and partners to understand complex problems and design responsive solutions.  

• Inclusion: We support a culture of belonging and diversity where people are valued, trusted, and able to be their authentic selves.  

• Harmony: We endorse a balanced, thoughtful, and intentional work environment that allows employees to care for themselves, their families, and the people they serve.  

• Data: We strive for scientific excellence and cultural responsiveness in the collection, analysis, sharing and use of data.

Duties are performed predominately in an office setting. Private means of travel should be available for occasional travel when appropriate. Incumbents must be adaptable and able to work within tight time limits and under considerable stress. Some evening and weekend duty may be necessary.