PSAP Emergency Communications Dispatcher Supervisor

at State of Vermont in Westminster, Vermont, United States

Job Description

Are you an emergency service dispatch professional with leadership potential? Are you a highly motivated individual that enjoys a fast paced, team-oriented environment? Apply now for this opportunity to expand your career and help shape the voice of the Vermont State Police!

The Department of Public Safety is seeking a PSAP Emergency Communications Dispatcher Supervisor. This position will function as the shift supervisor at a Public Safety Answering Point (PSAP) Dispatch Center in Williston. Responsibilities include maintaining minimum staff coverage throughout the shift, directing assigned staff in the receipt and transfer of incoming E-911 calls and emergency calls, personally dispatching calls, and overseeing the maintenance of specialized equipment. Incumbents may be assigned to work rotating shifts. Work is performed under the general oversight of an administrative superior.

 
Applicants who are selected to move forward in the hiring process must pass testing before they are considered for an interview. Visit this site for more information about the test. A test prep guide will be emailed to applicants if selected.

Work is performed in a communication center that receives emergency calls from citizens across the entire state. A high volume of calls can be expected during weather and other large-scale emergencies, and an incumbent must be able to work calmly under stress. Rotating shift work may be required. Incumbents are required to report to work in all weather conditions. This is a front line position for the Department of Public Safety. It is a demanding position and based on the needs of the department, mandatory overtime may be necessary.