at Stowe Country Rentals in Stowe, Vermont, United States
Job Description
Housekeeping Manager
Stowe Country Homes | Stowe, Vermont
Reports to: Property Operations Manager
Status: Full-Time, Exempt
Position Summary
Stowe Country Homes is seeking a dynamic and hands-on Housekeeping Manager to
lead and elevate our housekeeping operations across a portfolio 150+ luxury and
seasonal vacation rental properties. This role is essential to ensuring our five-star
standards are met and exceeded, and to delivering the consistently high-quality
experience our homeowners and guests have come to expect.
The ideal candidate is both operationally savvy and guest-
service oriented—comfortable managing contractors and full-time staff, overseeing the
launch of a new commercial laundry facility, and continuously refining
our cleaning processes and systems.
Key Responsibilities
Supervise, train, and schedule a team of full-time housekeepers and
contracted cleaners to meet seasonal and operational demands.
Oversee daily housekeeping operations, including property inspections, inventory
checks, and adherence to brand standards.
Launch and manage daily workflow of a new on-site commercial laundry
operation, including equipment oversight and production scheduling.
Maintain quality control through regular property checks and implementing
corrective action when needed.
Collaborate with the Maintenance Manager to ensure all guest and homeowner
expectations are met pre-arrival.
Track and report housekeeping performance metrics, including labor costs,
overtime, and property readiness.
Implement and enforce OSHA safety standards, cleaning protocols, and best
practices for chemical handling.
Maintain and manage inventory of linen, amenities, and housekeeping supplies;
oversee ordering and stock rotation.
Participate in the recruitment, onboarding, and continued training
of housekeeping staff.
Coordinate with Owner Services and Guest Services to ensure a seamless
transition between guest stays and property turnovers.
Qualifications
Minimum of 3 years of experience in housekeeping leadership, preferably in
luxury vacation rentals, resort hospitality, or a high-volume property management
environment.
Proven ability to manage both internal teams and external vendors/contractors.
Strong knowledge of cleaning protocols, inventory systems, and laundry
operations.
Exceptional attention to detail, organization, and follow-through.
Proficient in property management software (experience with Breezeway or Streamline a plus).
Comfortable working weekends and holidays during peak seasons, with flexible
availability during winter (November–April).
Valid driver’s license and reliable transportation required.
Compensation & Benefits
Competitive salary commensurate with experience
Paid time off and company holidays
Opportunity to shape and lead a new operation within a well-established local
business
Collaborative, supportive team culture with growth potential
