at Vermont Judiciary in Burlington, Vermont, United States
Job Description
The Judicial Assistant provides specialized customer support, clerical and data entry work involving one or more docket areas within a court’s jurisdiction. The work is moderately complex and requires application of legal practices and procedures and strong computer skills. It is a fast-paced and challenging environment and requires the ability to professionally interact with both co-workers and the public.
The ideal candidate will bring administrative, clerical and customer service experience and a desire to use their skills in upholding the rule of law to ensure equal access to justice.
Desired Skills and Experience for Judicial Assistant:
- High level of professionalism and confidentiality
- Exceptional administrative/ clerical skills
- Ability to keep accurate records, and to provide accurate information
- Teamwork, flexibility, and strong communication skills
- Experience in customer-facing roles
- Positive, empathetic, and professional attitude
Summary of Duties for Judicial Assistant:
- Specialized clerical and administrative work with heavy data entry and case processing.
- Performs case-flow functions across the full case-cycle including docket entry, entering new electronic and paper filings, sending notice, reviewing case documents for accuracy/completeness, preparing orders & motions, scheduling events on court calendar.
- Responsible for operating various tools to support both in-person and virtual court hearings.
- Perform operator function during court hearings by providing high-speed docket entry and real-time processing in medium and high-volume settings such as the criminal docket.
- Employ attention to detail and methodical approach to ensure standardized business practices are followed.
- Respond to customer inquiries to assist with filling-out forms, using court kiosks, preparing for court appearances, and providing case information.
- Maintain excellent customer interaction by providing prompt information and assistance.
- Collect fines and fees according to established procedure; close, balance and reconcile tills.
- Maintain working knowledge and adherence to court rules and statutes.
