Copier/Printer Technician

at W.B. Mason Company, Inc. in Lyndonville, Vermont, United States

Job Description

The service technician will be responsible for the repair of laser printers.

Essential Duties and Responsibilities

• Travel to customer locations in own vehicle to successfully diagnose and repair black/white and color laser printers.
• Perform other duties in support of Client Services/Sales operations.

Knowledge, Skills and Abilities

• HP certification a plus.
• Extensive technical and operational knowledge of laser printers.
• Excellent customer service skill required.
• High level of follow-through and attention to detail.
• Team player with a positive attitude.
• Outstanding verbal and written communication skills and interpersonal skills.
• Ability to “think on your” feet in a fast paced environment.
• Basic computer & mathematic skills.

Education and/or Experience

• High School diploma or equivalent
• Two years minimum experience servicing HP, Lexmark, Xerox and additional other OEM laser printers

Minimum Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill and/or ability required. 

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.   While performing the duties of this job, the employee is regularly required to stand, walk, speak and hear.  The employee is frequently required to sit.  The employee must regularly lift and/or move up to 60 pounds.

Equal Opportunity Employer
W.B. Mason Company, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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