at State of Vermont in Montpelier, Vermont, United States
Job Description
OverviewThe Driver Improvement Unit at the Vermont Department of Motor Vehicles (DMV) is seeking a detail-oriented individual to join their fast-paced team. This is a great opportunity to be part of a collaborative team of eight that plays a key role in keeping Vermont's roadways safe and records accurate. In this role, you will gain in-depth knowledge of the unit's processes and contribute to the day-to-day operations that support licensing and driver safety.
The position will handle a variety of critical transactions, including:
- Reviewing and processing crash reports
- Managing insurance documentation
- Processing in-state and out-of-state convictions and suspensions
- Handling medical records and related documentation
- Reviewing ignition interlock program materials
- Scanning and uploading documents into the DMV system
This position will work in person, Monday through Friday, 7:45 am to 4:30 pm. It is anticipated this position will work up to 40 hours per week for up to seven months.
Environmental Factors
Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries. Due to significant public contact exposure to contagious illnesses is a daily risk. Incumbents must be able to multi-task and prioritize unpredictable workloads. Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Within the office setting, normal workplace conditions prevail. Occasional trips outdoors when verifying vehicle identification numbers. Incumbents must be able to perform several job duties within several different units possibly in the same day. The incumbent must be able to travel to other offices with minimal notice to assist when staffing shortages occur and various scheduled hours. Private means of transportation may be required. Overtime work may be required.
