at Upper Valley Haven in White River Junction, Vermont, United States
Job Description
Overview
We currently have a 3rd shift full-time position available in our Byrne Family shelter which accommodates up to 8 families. This position also provides support to Hixon Adult shelter which houses up to 20 individuals.
Haven shelter staff assist guests and visitors with a variety of needs, facilitate daily operations, conduct rounds on campus, and ensure the environment is safe, clean, and welcoming. They are able to build positive and supportive relationships and are respectful and accepting of people facing challenges in their lives. Reliability and punctuality are vitally important to ensure the smooth operation of the shelter.
Responsibilities
- Ensure shelter spaces including offices are safe, clean, and welcoming
- Perform shelter management activities including but not limited to: meal preparation; laundry; preparation of rooms for guests; restocking supplies; custodial tasks; clearing snow and sanding paths
- Conduct rounds on campus
- Complete written documentation of events at the end of the shift
- Coordinate with other team members to ensure the smooth operation of the shelter
- Attend team meetings and regular clinical supervision
Requirements
Critical to the success of this position are:
- Proven track record of reliability and punctuality
- Compassionate and empathetic attitude towards individuals experiencing homelessness, mental heath or substance use challenges
- Willing to ask questions and seek help when needed
- Ability to focus on individual strengths, skills, and potential
- Team-player
- Works well in stressful situations including occasional crises
- Flexibility and adaptability
- Initiative, attention-to-detail, self-motivated
- Ability to build rapport with a variety of people
- Must be able to bend, move about, and lift up to 50 pounds
- Valid driver’s license and driving record as specified in the Haven Vehicle Use Policy
Experience & Education
- Associate’s or Bachelor’s degree in Human Services or similar field preferred
- Previous experience working in a shelter or social services setting preferred
- First Aid/CPR/AED Certification (will train if needed)
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