Credit & Financial Program Counselor

at NEKCA in St. Johnsbury, Vermont, United States

Job Description

Northeast Kingdom Community Action (NEKCA) is a leading organization in the NEK addressing poverty through education, community collaborations, and community action. We believe in each individual’s potential for positive growth and change.


JOB TITLE: Credit & Financial Program Counselor

PROGRAM: Economic Equity & Justice

LOCATION: St. Johnsbury





All employees are subject to a 6-month Trial Service Period.

Position is grant funded for one year, with possibility for renewed employment.

NEKCA Mission Statement

To empower all generations in the Northeast Kingdom to grow, prosper and thrive.

The Credit and Financial Program Counselor is responsible for managing the Vermont Matched Savings Individual Development Account projects, coordinating, and securing yearly Assets for Independence grants for the statewide Vermont (VMS) program, and managing NEKCA’s Savings and Credit Program initiatives. Additionally, the Counselor provides in-depth 1:1 financial counseling for individuals around budgeting, debt reduction, credit coaching, and saving money. The Counselor oversees the VMS program administrator on the operation of the program. The Credit and Financial Program Counselor reports to the Director of Economic Equity and is part of the Economic Equity Team.


B. Essential Functions:


  1. Review and update effective Tangible Assets VMS program and the Vermont VMS program procedures and policies.
  2. Develop and implement fundraising plan for the Savings and Credit Programs in collaboration with the Economic Equity Director.
  3. Ensure that reporting requirements of the VMS program are fulfilled.
  4. Coordinate and administer the statewide Vermont VMS Program including facilitating quarterly meetings with all partners, overseeing the contracts with the partners, ensuring that developed policies and procedures are updated and followed, developing proposals for funding the statewide program, and supporting data collection and program evaluation.
  5. Evaluate participants’ progress in the components of the VMS program through the use of the agency database(s) and assess reports and program information.
  6. Coordinate the project evaluations and provide feedback of the project’s operations and effectiveness.
  7. Attend VMS and other VMS exchange meetings to share and learn.

Public Outreach

  1. Market the VMS program to ensure public awareness and to serve as a basis for policy development and advocacy at a state and national level.
  2. Oversee the recruitment and enrollment of participants in the VMS Program.
  3. Develop and update a marketing and public outreach plan for the Savings and Credit Programs including the financial coaching program and other relevant programs related to financial capability.
  4. Create blogs, newsletter articles and other written communication for local media and social media related to program activities. Update and create content for the agency’s website page for Savings and Credit program.
  5. Represent NEKCA, the Economic Equity and Justice Program, the Vermont VMS Program, and the Savings and Credit Program at local, regional, and national events.

Training and Counseling

  1. Design, oversee, and implement the financial literacy training
  2. Design, oversee, and facilitate access to follow-up training, coaching, and services for VMS participants and others who are referred to the program, or who seek the services of a financial counselor.
  3. Assist program participants in problem solving, completion of training, accessing affordable banking and credit products, and creating and meeting savings and financial goals.
  4. Design, oversee, and conduct training-for-trainers in financial literacy.
  5. Design and provide financial literacy training and counseling as well as credit coaching to outside organizations on a fee-for-service basis. Implement plan for expanding this area of the program.

Program Partnerships

  1. Maintain positive relationships with individuals, organizations and institutions contributing to the training and counseling of participants.
  2. Oversee relationships with participating financial institutions.

C. Other Duties:

  1. Pursue educational opportunities and training that further professional development.
  2. Be an active member of NEKCA’s Economic Equity and Justice Department team
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Job Posting: 909287

Posted On: Jul 20, 2022

Updated On: Sep 19, 2022