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Banquet Captain

at POWDR in Killington, Vermont, United States

Job Description

Oversee daily operations of banquet events and setups executed by Hotel Food & Beverage Department. Characteristic Duties & Responsibilities: * Review, understand, and execute Banquet Event Orders * Hold pre-shift meetings with staff and culinary to review daily menu service * Coordinate’s quality of food service between culinary and service staff * Prepare decorative arrangements on food service areas * Enforces all department standards and food service regulations * Adhere to all health and safety regulations * Use layouts to set and prepare all variations of event functions * Delegate duties to team members on an event-to-event basis * Help resolve guest concerns and complaints * Monitor food service to limit food waste and contamination * Oversee equipment and physical plant cleanliness, organization, and maintenance. * Oversee and maintain adequate small wares, bar ware and table service items. * Execute all forms of catered service, such as buffet, family style, plated, or flash. * Plan, assign, check, and evaluate work of banquet staff and bar staff * Assist in training banquet staff. * Inspect and audit banquet facilities regularly. * Confer regularly with Conference Sales and Culinary Teams * Assure all set up, event, and closing tasks completed * Create detailed event and setup reports for supervisors and Conference Sales * Perform cashier duties as needed. * Assist in monitoring and evaluating quality of service and food. * Assist with serving tables, bussing, and bartending as needed. * Create detailed event and setup reports for Supervisors and Conference Sales * Help maintain audio and visual equipment, with the below expectations * Assure all set up, event, and closing audio and visual tasks completed daily * Utilize/setup audio and visual equipment on and off site- equipment includes, but is not limited to the following: speakers, house sound, projectors and screens of varying sizes, laptops, etc. * Help resolve guest audio and visual concerns and complaints * Inspect all audio and visual equipment regularly. * Meets with guests on site to ensure audio and visual equipment is in proper working order and answer any questions guests/clients have * Assist in training staff on audio and visual operations. * Confer regularly with Conference Sales, Supervisors, and Banquet Captains * Assist in monitoring and evaluating quality of all audio and visual equipment Supervision Exercised & Received: * Direct supervisor of banquet servers, set up crew, and banquet bar staff * Supervision is received from the Banquet Supervisor * Basic education (high school), plus two to three years of relevant restaurant or other food service experience, or a combination of education and experience from which comparable knowledge and skills are acquired. * Good basic knowledge of catering and bar operations, including serving tables, hosting, bartending, and cashiering. * Vermont Department of Liquor Control Certification required. * Ability to deal with customers and staff in a courteous and efficient manner as well as impaired guests. * Work schedule will vary to include days, nights, holidays, and weekends. * 1 or more years of Audio / Visual experience preferred, or ability to learn quickly. Vaccine Mandate We believe requiring all staff to be vaccinated is the best way to protect one another, our guests and our communities and is crucial to ending the pandemic. As a result, we will be implementing an employee COVID vaccine mandate for the 21/22 winter season. Employment with Killington/Pico Ski Resort Partners LLC is contingent upon compliance with our Mandatory Employee COVID-19 Vaccination Policy. If you have questions regarding this policy, please contact jobs@killington.com. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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Job Posting: JC194417347

Posted On: Oct 09, 2021

Updated On: Nov 29, 2021