at Fiserv in Burlington, Vermont, United States
As an Implementation Solutions Engineer, you can look forward to:
+ Working closely with In-House and CUSA Service Center Credit Unions.
+ Implementation of ACH and Share Draft batch processing conversions.
+ Managing and testing Credit Union releases.
+ Maintaining and documenting lifecycle processes.
+ Facilitating remote training prior to a Conversion.
+ Hosting on-site training and troubleshooting during live conversion and assistance post install.
+ Creating and presenting training materials at Fiserv conferences.
+ Creating content for our online CUSA Client Center and Fiserv OnDemand.
+ Managing multiple clients and adhere to project timelines.
+ Using sound judgment and experience to solve moderately complex problems based on precedent, example and experience that is commiserate with that of Business Analyst.
+ Utilizing system and data to resolve business issues in the most effective manner.
+ Analyzing and identifies root cause; providing input to solutions that lead to success for Fiserv and the client.
+ Monitoring project progress by tracking activity, resolving problems, publishing progress reports, recommending actions in accordance with stated procedure.
+ Assisting management with the planning and design of improvements to business processes.
+ Maintaining ownership of all projects.
Basic Qualifications for Consideration:
+ College degree or equivalent work experience.
+ 5+ years Financial Industry experience; working at a financial services organization, Credit Union or Bank required.
Preferred Skills, Experience, and Education:
+ Bachelor’s degree preferred
+ 3+ years Fiserv Experience.
+ Adobe Photoshop and Adobe Acrobat Pro
+ Microsoft Access for document mapping
+ Project Management capabilities
+ Process Management experience
Travel: 30% or less
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitme
Burlington, Vermont 05405