at Takeda Pharmaceuticals in Montpelier, Vermont, United States
About the role:
Delivers and executes upon the patient education strategy to best support the patient community through branded and unbranded education. The Community Education Specialist is responsible for product support and helping meet the appropriate unmet educational, access and resource needs of patients who have diseases for which Takeda has a product. The educator collaborates with patient advocacy groups, marketing, and cross functional partners to provide a ONE Takeda approach to patient education and to be a liaison to Takeda resources. You will report to the Community Education Area Director – East.
Please Note: Southeast covers Puerto Rico, Florida, Georgia, Alabama
How you will contribute:
+ Supports Advocacy Chapters to determine educational needs analysis and develop strategies to educate and promote English and Spanish Language education needs for the bleeding disorders community. Provide customer feedback and acts as liaison to Sales, Marketing and other internal teams on designing and improving new/existing products, programs and tools.
+ Coordination/communication of activities and identification of issues across all teams that interface with the customer (i.e. clinical consultants, field service, sales, quality) to address issues within assigned responsibilities.
+ Mentors new and existing Community Education Specialists by providing orientation, education and training on new and existing Education programs and their applications.
+ Conduct educational programs in English and Spanish in territory based on educational need.
+ May provides support and professional expertise to internal and external customers by providing bilingual (Spanish) health education which includes planning and implementing educational seminars and training programs geared towards the Spanish-speaking bleeding disorder community.
+ May provide backup support for other CES colleagues who have conflicts when striving to meet the education needs of the community.
+ May provide support for other CES colleagues to conduct bilingual programs outside territory, especially for larger bilingual events.
+ Demonstrate clinical knowledge to support patient community with therapeutic needs
+ Knowledge of the Bleeding Disorders community and its key stakeholders.
+ Build and models a culture of questioning and constructive challenge and collaboration to foster openness and candid dialogue among the Franchise and regions. Listens to and carefully considers other’s perspectives, especially to manage and resolve conflict.
+ As a primarily external stakeholder facing role, engagements will range from phone calls, teleconferences and live meetings predominately within the specified geography. Additional interactions on a national level will be on an as needed basis at larger conferences.
+ Generate creative solutions and ideas, and enables others to do the same. Draws on unexpected or seemingly unrelated ways of enterprise thinking. Incorporate stakeholder feedback to improve the business.
+ Develop educational programs to meet disease state and patiend education needs
+ Bachelor’s degree in the health care arena preferred
+ Five years minimum experience in clinical setting, healthcare education or social services required
+ Hemophilia or bleeding disorders experience preferred, along with expertise in community outreach work in the Hispanic community.
+ Bilingual, English and Spanish required
+ Excellent English and Spanish communication and presentation skills.
+ Analytical and problem solving capability, along with ability to work independently
+ Strong interpersonal skills and ability to work with team members, customers and internal and external employees at all levels.
+ Travel required 50%, including nights and weekends.
+ Must be 18 years of age or older with valid driver’s license and an acceptable driving record
+ Must have authorization and ability to drive a company leased vehicle or rental
What Takeda can offer you:
+ Comprehensive Healthcare: Medical, Dental, and Vision
+ Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan
+ Health & Wellness programs including onsite flu shots and health screenings
+ Generous time off for vacation and the option to purchase additional vacation days
+ Community Outreach Programs and company match of charitable contributions
+ Family Planning Support
+ Flexible Ways of Working
+ Tuition reimbursement
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.
This position is currently classified as “remote” in accordance with Takeda’s Hybrid and Remote Work policy.
In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
USA – FL – Virtual
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