Senior Manager, Patient Recruitment and Retention

at Takeda Pharmaceuticals in Montpelier, Vermont, United States

Job Description

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Job Description

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Senior Manager, Patient Recruitment and Retention based remotely reporting to the Patient Recruitment and Retention leadership team.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Here, you will be a vital contributor to our inspiring, bold mission.


+ Patient Recruitment and Retention’s (PR&R) mission is to support the study teams in effectively planning for and achieving on-time enrollment by developing and executing innovative patient recruitment and site engagement strategies that leverage strategic partnerships, healthcare data, and technologies.

+ We do this by working with Takeda teams to identify where opportunities and challenges are for recruiting and retaining patients into each study. Once identified, we work with specialized patient recruitment vendors to deliver on targeted strategies and manage campaign performance throughout enrollment.


+ Support trial-specific patient recruitment and retention efforts partnering with a Patient Recruitment & Retention Lead to complete strategy development.

+ Lead study-specific recruitment programs working closely with the clinical study teams, vendors, and CRO as applicable.

+ Work with PR&R specialist to conduct early operational planning and research to evaluate competitive landscape, enrollment modeling, disease prevalence, site identification, and more.

+ Collect and promote application of best practices and lessons learned across all programs.

+ Proof and edit materials during development and provide feedback on design elements and written content.

+ Identify new potential vendors that offer innovative solutions.

+ Help manage relationships with existing vendors and ensure vendors are up-to-date on Takeda SOPs and trainings.

+ Work cross-functionally with internal groups including External Partners, Procurement, Legal, QA&C, Patient Advocacy, and more.

+ Assist with developing content such as presentations, articles, and newsletters.

+ Support team initiatives and special projects.

+ Assist with miscellaneous administrative tasks related to the function.


+ Bachelor’s degree is required.

+ 4 to 6 years of experience in patient engagement and recruitment discipline within a pharmaceutical company, CRO, patient recruitment vendor or similar organization, or experience in health promotions or marketing

+ Experience in rare disease / difficult to recruit populations a plus

+ Knowledge of current regulatory requirements and guidelines governing clinical research preferred

+ Excellent organizational, planning, and interpersonal skills. A self-starter who motivates, is detail-oriented, has tack, diplomacy, leadership skills and who has flexible and positive approach

+ Is time-aware and is able to challenge assumptions in order to optimize timelines, cost and quality

+ Able to make sound decisions and communicate recommendations after careful consideration of various courses of action, decision support data, and past experience in trial optimization

+ Proficient with MS Office Suite (Excel, Word, PowerPoint)


+ Base Salary Range: $130,200 $186,000. Employees may also be eligible for Short Term and Long-Term Incentive benefits. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Charitable Contribution Match, Holidays, Personal Days & Vacation, Tuition Reimbursement Program and Paid Volunteer Time Off.

+ The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience.

This posting is made in compliance with Colorado’s Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.

Empowering Our People to Shine

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EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


Massachusetts – Virtual

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Full time


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Job Posting: JC248161692

Posted On: Sep 20, 2023

Updated On: Oct 04, 2023

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